WAND TV: Bill to designate dispatchers as first responders

(WAND) – Emergency dispatchers are the first to answer the call for help. But in Illinois, they are categorized as clerical staff – not first responders.

Now, a bill moving through the Illinois Senate could change that.

“Dispatchers are the lifeline, the vital lifeline really, between our citizens and the emergency services that they need,” Desir’ee Wright, communications supervisor for the Central Illinois Regional Dispatch Center (CIRD), told WAND News.

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